Jordan Kuwait Bank has signed a
cooperation agreement with CRIF, a leading provider of credit information and
digital solutions, to introduce a new assessment model for small and
medium-sized enterprise (SME) customers using StrategyOne, CRIF’s platform for
supporting and automating credit decisions.
The agreement was signed by Fadi
Khalil, Head of Corporate Banking at Jordan Kuwait Bank, and Roberto Ciraci,
Head of Consulting and Solutions for the Middle East and Africa at CRIF, and in
the presence of Mr. Zuhdi Al Jayousi, Chief Banking Officer at Jordan Kuwait
Bank along with representatives from both sides.
The partnership aims to enhance
the Bank’s lending processes by accelerating financing application reviews and
enabling faster, more accurate, and more efficient credit decisions. By
reducing manual processes and minimizing operational bottlenecks throughout the
application assessment journey, the initiative will help the Bank deliver
faster and smarter lending services while improving the overall customer
experience.
The StrategyOne platform will
enable the Bank to make more effective use of data in its credit
decision-making process. It can also be integrated with the Bank’s loan
origination and collections systems, allowing credit teams to make more
informed and accurate decisions while reducing the time and resources required
to process applications and improving operational efficiency across the lending
journey.
Commenting on the agreement, Fadi
Khalil, Head of Corporate Banking at Jordan Kuwait Bank, said, “This agreement
marks another important step in our efforts to enhance lending services for
SMEs by leveraging digital solutions to improve the customer experience.
Building a clearer and more comprehensive view of our SME customers will enable
us to respond more quickly to customer and market needs and make better use of
data to support accurate and well-informed credit decisions.”
He added, “Our collaboration with
CRIF combines Jordan Kuwait Bank’s deep understanding of its customers and the
local market with CRIF’s extensive regional and international expertise in
credit information and solutions. This partnership supports our efforts to create
a more efficient and seamless lending journey and to provide banking solutions
that keep pace with our customers’ evolving financial needs.”
Roberto Ciraci, Head of
Consulting and Solutions for the Middle East and Africa at CRIF, said: “CRIF
highly values its partnership with Jordan Kuwait Bank and is proud to support
the Bank’s ongoing digital transformation.
By combining CRIF’s global expertise
in credit risk management, decision automation, and data-driven lending with
Jordan Kuwait Bank’s deep knowledge of its customers and the local market, we
aim to help the Bank accelerate lending decisions, enhance the customer
experience, and improve operational efficiency.”
He added: “Through the
implementation of StrategyOne, we aim to equip Jordan Kuwait Bank with the
tools, flexibility, and capabilities needed to keep pace with the rapid
evolution of the financial services sector. By enabling faster, more accurate,
and data-driven credit decisions, the Bank will be better positioned to meet
growing customer expectations, support sustainable growth, and maintain a
strong competitive position in the market.”
Ciraci also emphasized that the
collaboration reflects CRIF’s commitment to supporting financial institutions
across the region through innovative technologies and data-driven insights that
enhance lending processes and deliver tangible, sustainable business value.
Jordan Kuwait Bank continues to
invest in digital solutions, advanced technologies, and specialized
partnerships that enhance the quality and efficiency of its banking services,
improve the customer experience, and enable the Bank to keep pace with the rapid
transformation of the banking sector and the evolving needs of its customers.
