Abu Dhabi Customs has issued a warning to residents and customers about fraudulent messages circulating through SMS and iMessage that falsely claim to represent the authority or shipping companies.

According to a WAM report, the public is being urged not to interact with such messages or open any links attached to them, as they may contain harmful content designed to steal personal or sensitive information.

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Officials said the scam messages often reference shipments or ask recipients to update delivery details, tactics commonly used to lure people into revealing their data.

Attempts to steal personal data

Authorities explained that some of these messages may appear convincing, sometimes using phone numbers or names that suggest a connection to official entities.

“These messages may include claims about a shipment or requests to update information,” the authority said, warning that fraudsters use such methods to gain access to personal data.

Abu Dhabi Customs stressed that customers should never share personal information with unknown sources and should rely only on official channels to access services and updates.

The authority reaffirmed its commitment to maintaining high cybersecurity standards and protecting customer data while working with relevant authorities to monitor and combat fraud attempts.

Residents are also encouraged to report suspicious messages impersonating Abu Dhabi Customs through official channels to help raise community awareness and curb phishing activities.