Syria’s Ministry of Tourism Signs MoU with Three Saudi Technology Firms to Build an Integrated Digital Tourism Ecosystem...

Syria’s Ministry of Tourism Signs MoU with Three Saudi Technology Firms to Build an Integrated Digital Tourism Ecosystem

Syria’s Ministry of Tourism has signed a strategic memorandum of understanding (MoU) with three Saudi technology companies: Tamkeen, Cipher and Hawaz, to accelerate the digital transformation of the country’s tourism sector through the development of an integrated digital ecosystem that enhances the visitor experience, strengthens institutional capability and enables data-driven tourism development. Representing a major […]

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UAE extends distance learning to 6 March - extends distance

UAE extends distance learning to 6 March

The Ministry of Education and the Ministry of Higher Education and Scientific Research say the decision applies to all public and private schools, as well as higher education institutions The post UAE extends distance learning to 6 March appeared first on Gulf Business.

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The Ministry of Finance Call Centre Achieves Excellence in Customer Happiness and Digital Transformation - ministry finance

The Ministry of Finance Call Centre Achieves Excellence in Customer Happiness and Digital Transformation

97.46% of calls resolved on first contact, exceeding the set target Calls answered within 11 seconds, with zero customers placed on hold Customer Happiness Index soars to 96.91% Younis Haji AlKhoori: The call centre stands out as an integrated model, combining operational efficiency, service quality, and advanced digital technologies Abu Dhabi, February 16, 2026 The Ministry of Finance’s call centre delivered standout performance in 2025, outstripping key targets and demonstrating significant evolution in its customer happiness ecosystem and communication channel efficiency. The achievement comes as the ministry continues

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